Privacy Policy

CloudSave (“we”, “our”, or “us”) operates the website https://cloudsave.app and provides database backup services in cloud and on‑premise environments (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

1. Information We Collect

We may collect the following types of information:

a. Account Information

When you create an account, we may collect:

  • Email address
  • Name (optional)
  • Authentication credentials

b. Database & Backup Information

To provide backup services, CloudSave may process:

  • Database connection details (host, port, database name)
  • Backup configuration settings
  • Backup metadata (timestamps, size, status)

Important: We do not read, analyze, or use your database content for any purpose other than performing backups. Your data remains your property.

c. Usage Data

We may collect non‑sensitive technical data such as:

  • IP address
  • Browser type
  • Operating system
  • Access times and pages visited

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Perform database backups as configured by you
  • Improve system performance and reliability
  • Communicate service‑related updates
  • Ensure security and prevent abuse

3. Data Storage & Security

  • Backup data may be stored in the cloud or on your own server, depending on your configuration.
  • We use industry‑standard security practices to protect your information.
  • Access to sensitive data is restricted and protected.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share data only:

  • When required by law or legal process
  • To protect our legal rights
  • With trusted infrastructure providers strictly for operating the Service

5. Data Retention

We retain personal and backup data only for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes

You may delete your data or cancel the Service at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent

You can exercise these rights by contacting us.

7. Cookies

CloudSave may use cookies or similar technologies to:

  • Maintain user sessions
  • Improve user experience

You can control cookies through your browser settings.

8. Third‑Party Services

Our Service may integrate with third‑party platforms (such as cloud storage providers).

Their use of your data is governed by their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [email protected]

🌐 Website: https://cloudsave.app